Contact Us
January 2010 - Update
I expect 2010 will be the year of the chicken! Keeping chooks is really becoming mainstream. Rentachook has been selling chooks and coops for over 8 years now. Soon I will have to put something like "established 2001" or "serving the discerning poultry purchaser since 2001" on the website.
Rentachook is now working towards setting up outside Sydney with a licensing or franchise system so we can have a local representative and local support in each major urban centre in Australia. I cannot say how long this will take to get working because it is very dependent on getting the right people, but it is in the pipeline and it will mean that we can then offer the full rental service to customers outside Sydney.
March 2009 - Update
We now have a brand new website! It is complete with an online ordering system. As with any high tech, whizz-bang IT creation, it can chuck the occasional wobbly. If it is frustrating you, please email or call.
If your order/enquiry is urgent, or relates to a special date (that is rapidly approaching), please call on Thursday, Friday or Saturday on 0409 246 651.Rentachook - My Side Business
Occasionally I am hard to get hold of, and unable to respond to phone calls or answer emails for a few days. I know this sounds unprofessional, but I have a day job Monday to Wednesday working as an environmental consultant/adviser and started Rentachook as a hobby. Please do not call me on Mon to Wed unless it is urgent, even then I'm likely to take a number and call you back. Sorry, but it is the reality of having two jobs.
I also have three small boys (my Bubbas - Hamish 5yo, Alexander (XuXu) 3½yo and Edward (Ted Bear) 2yo (as at March 10)) Yes, it was 3 boys in 3 years! I love the Bubbas dearly and they can be demanding of my time.
Mostly, we can fill orders the week they are placed, but at some times (especially after Rentachook has been in the media) that there can be a delay. That being said, a herculean effort is made to supply chooks for birthday and special occasions orders, even at late notice. Ask, and I’ll soon tell you if it can be done.
When
Because I work at my day job in the city on Monday to Wednesday, the workshop is usually closed on these days. This leaves Thursday and Friday as the best days, and the workshop is open from 10am to 5:30pm on these days (although sometimes I get in a bit late and/or have to go out on a delivery).
Saturday we are open from 11am to 2pm at the workshop. Please Note: Sunday is Family Day in the Ingham household and (unless you have an urgent poultry crisis) please do not call on a Sunday. Working 6 days a week on two jobs, you will understand that Sunday is downtime.
We do do deliveries on Sundays, as well as Saturdays and evenings as well. But that is not me usually, it will be one of my minions (who are happy to work on these hours!).
How
For orders
Please try to use the shopping cart, it is technology and it occasionally chucks a wobbly. If it doesn’t work for you, email or call.
For questions
Please have a look at the What To Expect page and the FAQ’s first, as I’ve put a lot of effort into describing what to expect from keeping chooks.
Please complete the contact-us form at the top right of this page or email chooks@rentachook.com.au. Please include a contact number with all emails as I often call back rather than type (one finger at a time). I'm afraid at times when Rentachook is busy there can be a delay in me replying to emails and contact-us forms as email is not my strongest point. If your inquiry is urgent please email me at chooks@rentachook.com.au and put the word urgent in the title.
Phone
0409 CHOOK1 (0409 246 651) Thursday, Friday or Saturday.
Where
The business is located at a workshop in Ryde at Unit 6 / 2-4 Porter Street Ryde.
View Larger Map
The workshop is a poorly signposted (sorry), little industrial unit, the first set of units up from the construction site on the western side of the road. The unit block is called Hayes Industrial Units.
There is someone at the workshop all day Thursday and Friday from 10am to 5:30pm. However, occasionally we have to go out on a delivery, feel free to call if you want to make sure we are there. Also, we are open from 11am to 2pm on Saturdays.
Payment
We accept cash, cheque, direct deposit and now Eftpos. However, the bank charges us so much for the privilege of Eftpos we have to add a 1% surcharge to any payment made by card because of greedy banks (don't get me started on this subject).
Don't be dismayed if I’m hard to track down, I'll happily answer any chook question you may have. Also, if I seem a little disorganised, that's because I am!
Dave